Writing database

Interview advice for freelance designers

Here’s my masterclass on how to ace interviews. Settle in...

January 20, 2022
May 9, 2023 8:50 AM
May 31, 2022 5:08 AM
Jan 26, 2022 4:03 AM
What happened to the magic?

We always knew design was serious but now we’re serious too. But wait, it’s all starting to sound a bit... serious.

September 13, 2021
Sep 17, 2021 1:07 PM
The Creative Cycle

I’ve noticed a pattern, it reveals itself through my mood and my energy, my self esteem and my ego, and my vigor or my listlessness. I refer to this pattern as the Creative Cycle.

January 23, 2020
Mar 3, 2021 5:38 AM
Minimal user research kit

When putting together a kit for conducting research keeping things simple is my top priority. Each tool in the kit needs to serve a specific purpose to justify carrying it between sessions.

April 14, 2019
Feb 24, 2021 6:13 AM
The message is in the model

There are a number of models that product teams can use to bring clarity and alignment on an idea. They range in complexity from sketches to functional prototypes. Here are several examples and how they helped the team communicate the unseen.

October 23, 2018
Feb 19, 2021 5:53 AM
The product team’s missing function

In a team of optimists trying to push things forward the researcher provides a necessary friction. Their indifference to the product keeps them questioning whether it needs to exist at all, long after the rest of the team have begun to believe their own stories.

January 12, 2019
Feb 18, 2021 6:11 AM
The conversational tendencies to avoid in user interviews

Our natural social behaviours can hinder a deeper understanding of users. But what are these conversational tendencies and how can we avoid them to conduct better user interviews?

August 15, 2019
Feb 8, 2021 5:53 AM
A designer’s primer to behavioural design

When the products and services we create require a guided change within the user, an understanding of behavioural science becomes an invaluable tool. Here are a few resources that provide a primer into this intriguing world of behavioural design.

November 11, 2019
Feb 6, 2021 8:09 AM
Why you should embrace remote research

Qualitative research is typically conducted in-person, in a lab environment. But for many qualitative studies remote research can be just as good, if not better, at generating the insights needed to help a team move forward in their work.

March 17, 2020
Feb 6, 2021 7:54 AM