The Economist
Better understanding

How do you help a global readership get abreast of what’s happening in the world today? Editors at the Economist felt hindered by their homepage experiences across web and apps. They needed a better way to give prominence to big stories whilst balancing the need to keep people updated with the latest developments.
Our approach married extensive audience research and cross-functional collaboration between product and editorial teams to create a vision for the future of reader experience that balanced editorial control with reader preferences.
The new homepage introduced several new features including: The “Discover Rail”, a thin strip above the top stories designed to promote other formats such as podcasts; and “The World in Brief”, short snippets, allowing editors to respond more quickly to breaking events.
The new homepage was launched in June 2021. It contributed to a 32% increase in website traffic within a year since launch. The design remains unchanged for over three years.

The previous homepage suffered from a chaotic layout, with unclear hierachy. Readers often misunderstood which image related to which text.
This co-design excercise asked readers to create their ideal app. It helped us understand user preferences and shaped early ideas around personalisation.





A closer look at ‘The World in Brief’ a new addition to the homepage designed to enable editors to respond to breaking stories more quickly.

Sam is adept at working through those fuzzy early stages of a project - bringing clarity through his collaborative approach and bringing the users voice into the design process.
Credits
Design
- Sydnee Watlow · Product manager
- Sam Judge · Lead Designer
- Mark Mitchell · Lead Designer
- Sophie Majecki · Designer
- Beatrice Tamagnini · Designer
Engineering
- Kristy Nolan · Engineering Manager
- Ben Paddock · Senior Engineer
- Matthew Couchman · Senior Engineer
- Dana Ciocan · Senior Engineer
Leadership
- Adam Morris · Head of Design
- Holly Cook · Head of Product
- Deep Bagchee · CPO